+357 2227 5300 Request a free demo
+357 2227 5300 Request a free demo

    Global Support

    Here at Probanx, we are committed to your absolute satisfaction. Therefore our professional implementation, consultancy and support services provide you with full specialist expertise in every key area including:

    • Project planning & management
    • Technical consultancy
    • Risk management requirements
    • Training workshops
    • Data migration and conversion

    We offer long-term, maintenance and support contracts for the complete system to provide you with high level of back-up that is essential today. With 24/7 operations we provide true round the clock operations without interruption, which is required today for electronic banking. End-of-day processing is automatically run ‘on the fly’ and can be configured with many options.

    Probanx Global Support includes:

    • 12 hour telephone ‘Hot-line’ to assist users
    • Unlimited e-mail support
    • Online support via Skype
    • Password protected on-line remote-access
    • First level local support provided by our partners
    • Free maintenance upgrades

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